Social
Senior CRM Manager
Job Description

Global Interactive Marketing Online (GIMO) specialise in all aspects of online marketing, website and online Casino and Poker and Sports Betting industries. Due to the growing demand for our services, we are now recruiting for a “Senior Casino CRM Manager” to join our creative workforce on a full-time permanent basis.

 

THE ROLE

 

Working within our marketing team and reporting into the company CEO, the main purpose of this role is to cover the full CRM process, from concept through to fulfilment and analysis, ensuring a high level of targeting and quality of execution that provide a best in class customer experience and drive improved commercial performance. The successful applicant must be a result oriented and proven revenue manager who is customer focused and possesses strong commercial awareness and analytical skills.

 

Your main responsibilities will include, but not be limited to:

  • Manage the full CRM process from the planning and costing, to building and execution of a campaign.
  • Increase the retention and reactivation rates and average turnover per user for Casino customers.
  • Create multi-channel campaigns across Email, SMS, Push Notification, Onsite-Personalisation, Social Media and Direct Marketing to improve customers engagement rates.
  • Plan operational and promotional actions supporting long-term marketing strategy to increase sale, reduce churn, improve player life time value and therefore support net revenue growth.
  • Understand and profiling players to create sophisticated customer segmentation and tailored offers.
  • Ensure CRM campaigns are consistent, attractive, cost effective, relevant and aligned with other areas of the business, at all times.
  • Regularly liaise with the marketing, product, analytics and territory teams to design marketing initiatives and test new innovative ideas to increase the number and value of players.
  • Work with the designer and copy-writer team to ensure consistency of automated and ad hoc bonus campaigns content in accordance with brand guidelines.
  • Ensure compliance with all applicable regulations and legislation and that all risks within areas of responsibility are identified and managed effectively.
  • Proactively manage budget to meet the desired balance between ROI and spend.
  • Monthly and quarterly analyse all results against agreed objectives delivering clear and concise reporting to the casino teams and CEO.
  • Ongoing review of daily and weekly performance of key business KPI s and player behaviours with the aim to make quick adjustments where required and/or identify opportunities for automation.
  • Monitor competitor’s campaigns in order to understand trends in the industry and improve strategy.

 

The Ideal Candidate will:

  • Have the ability to communicate at all levels of the organization, both verbally and written, in English.
  • Have proven, relevant work experience, particularly with managing CRM operations and promotions.
  • Have deep knowledge and understanding of online casino activities, experience in the industry and passion for our Casino products is a must.
  • Be self-motivated, pro-active and have ability to work under pressure and on own initiative.
  • Be able to work at a fast pace, whilst still showing meticulous attention to detail.
  • Have excellent planning, organizational, prioritization and project management skills.
  • Be commercially minded, data literate with strong analytical skills and comfortable in using raw data to draw useful conclusions and make up decisions.
  • Be innovative and creative, a lateral thinker with the ability to understand and adapt to market trends.
  • Have the ability to multi-task, manage multiple assignments and able to think about new approaches to solve problems.
  • Have knowledge of CRM systems and processes, previous experience with Optimove is a plus.
  • Have knowledge of HTML coding & Dreamweaver

 

THE COMPANY

 

Established in 2006, we are based in the Waterloo/Southwark area with circa 150 employees working for us in London, and an additional 380 employees working globally as part of the group. Focusing on mobile and online Poker, Casino and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service.

We are situated In Southwark with London Bridge and Waterloo a stone throw away, meaning we have great train line connections for you to come to work no matter where you live in and around London. We have a great office atmosphere backed by friendly colleagues. 

Key Skills

Online Casino, CRM, Customer Segmentation, Analysis, English, Budgeting, Digital Marketing 

PHP Back-End Developer
Job Description

Global Interactive Marketing Online (GIMO) specialise in all aspects of online marketing. Due to the growing demand for our services, we are currently looking for a “PHP Back-End Developer” to join our Software development team, which takes care of multiple client integrations on a full time permanent basis.

 

THE ROLE

 

The ideal candidate will have extensive commercial PHP Back-End development experience using Object oriented PHP and MySQL.

 

The ideal developer will be experienced in back-end integrations, SOAP and REST APIs with a problem solving and methodical approach. The candidate will work within a team of 7 people for our client, including project management, product owner and development team.

Responsibilities will include developing Dynamic Live Odds Banners and Landing pages.  

You must have extensive knowledge and experience of:

  • PHP5
    • PHP 7+
    • MySQL
    • OO methodologies
    • REST, SOAP APIs
      • Symfony (Or any similar MVC Framework)
      • The candidate should have Strong web development skills with experience in hand-coding HTML/HTML5, CSS/CSS3/SASS, JavaScript/jQuery/jQ.Mobi, Angular JS, Gulp  XSLT 2.0 & XML.
      • TDD - Using PHPUnit, PHPSpec etc.
      • Unix command line knowledge
      • Git
      • Node.js and NPM
      • Webpack, Gulp, Grunt
      • Bootstrap3
      • Used to work in a fast paced web development environment
      • Ability to provide accurate development estimates
      • Good communication skills
      • Excellent team player

 

PHP developer desirable (not essential):

  • Working with remote teams
  • Node.js
  • API integration in between different technologies (C, Java, PHP)

 

THE COMPANY

 

Established in 2006, we are based in the Waterloo/Southwark area with circa 150 employees working for us in London, and an additional 380 employees working globally as part of the group. Focussing on mobile and online Poker, Casino, and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service.

We are situated In Southwark with London Bridge and Waterloo a stones throw away, meaning we have great train line connections for you to come to work no matter where you live in and around London. We have a great office atmosphere backed by friendly colleagues. 

Key Skills

PHP, MySQL, Object Orientated, SOAP APIs

Project Manager - Online Casino
Job Description

Global Interactive Marketing Online (GIMO) specialise in all aspects of online marketing, website and online games creation in the iGaming, Sports Betting, Poker and Casino industries. Due to the growing demand for our services, we are now recruiting for a “Project Manager” to join our creative workforce on a full time permanent basis.

 

THE ROLE

 

Reporting to the Head of Web development and to the CTO of the company, your main purpose as a Project Manager is to manage teams and deliver projects on Online Casino Team.

You will be able to manage all the projects in a high and low-level fashion with these teams, to co-ordinate activities and to help meet on-going deadlines to deliver the best work for GIMO.

 

Responsibilities will include:

  • Managing and coordinating the tasks to ensure the development of the projects
  • Delivering technical tasks
  • Meeting on-going deadlines
  • Delivering reports to the company management

 

Desired skills/experience:

  • Have exceptional communication skills, both written and spoken
  • Be naturally curious, creative and innovative, always looking for different ways of doing things
  • Be confident, problem solver and an effective decision maker
  • Experiences in Agile
  • Have the ability to establish a positive, yet productive relationship with partners and remote offices
  • Have a “can do” attitude to do something because it’s right, not because it’s easy
  • The person will have to be versatile as this position requires to liaise with all company's departments which means that this person will have to understand who the projects are structured pretty quickly
  • The person will also have to be extremely flexible as the dev team (PHP) works on all company's brands (and we are currently working on launching a few more).
  • Must have Project Management experience.
  • Must have an interest in Online Gaming
  • Must have online gaming experience

 

 

THE COMPANY

 

Established in 2006, we are based in the Waterloo/Southwark area with circa 180 employees working for us in London, and an additional 380 employees working globally as part of the group. Focusing on mobile and online Poker, Casino and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. 

Key Skills

online casino, project management, online gambling 

German Web Content Translator & Editor
Job Description

Global Interactive Marketing Online (GIMO) specialises in all aspects of online marketing, website and online games creation in the iGaming, Sports Betting, Poker and Casino industries. We are now recruiting for an German Web Content Translator & Editorto join our creative workforce on a full time and permanent basis.

 

THE ROLE

 

Working within our Content Team, the main purpose of this role is to take care of all things content in German: writing, translation, transcreation, proofreading and editing. We need a perfectionist with very strong attention to detail and a proactive attitude, someone creative, passionate about digital content and happy to work within a big team.

 

The ideal candidate will have a background in translation, linguistics, journalism or any other related field. You’ll be reporting to the Content Team Manager and working on content for different departments, such as SEO, Social Media, Marketing and Affiliation, as part of a friendly team of 13 translators and editors.

 

Responsible for:

  • Writing original blog articles – covering sports events, casino history, tips for players, etc. See examples of our articles here: https://www.netbet.de/blog/
  • Translating content EN>DE –  marketing copy, mailing, blog articles, legal text, game reviews, etc.
  • Transcreating content –  marketing copy, mailing, SEO content, etc.
  • Writing original copy in German for SEO and Affiliation projects
  • Proofreading/Editing existing German content
  • Uploading content
  • Performing quality checks and regressing localisation bugs in French

 

The Ideal candidate will have:

  • German as a first language and fluency in English (essential)
  • Excellent writing skills and impeccable grammar (essential)
  • Good organisational skills (essential)
  • A good eye for detail (essential)
  • Experience in translation and localisation (essential)
  • A degree in translation, linguistics or any other related field (desirable)
  • An understanding of marketing techniques (desirable)
  • Experience in the gaming industry (desirable)
  • Basic knowledge of HTML and Dreamweaver is an advantage
  • An interest in sports and gaming is an advantage

 

If you meet most or all requirements, we want to hear from you. Please apply with a cover letter (in English) and if you want to show off your writing and translation skills, even better! Send us a link to your website or blog (English or German) or email us an article you’ve written (English or German).

 

 

                                                                                        THE TEAM

 

The Content Team writes, proofreads and/or localises all the text needed by every department: Marketing, Social Media, SEO, Development, PPC, Affiliation, Games, Compliance and QA. We have an in-house team of editors and translators covering over 10 languages.

 

This is a highly collaborative environment, and most tasks involve many languages, so a team spirit is essential for this role. We regularly engage in grammar debates, we feed on each other’s input and we have lots of shared resources.

 

Perks of joining the Content Team at GIMO include:

 

-          Pizza Friday once a month

-          Drinks Friday once a month

-          Gaming competitions with prizes

-          Free tea, coffee and fruit

-          Social activities: pub outings, GoKarting, Escape Rooms

-          Annual bonus based on performance

Content Employee of the month with a prize

Key Skills

German, translator, editing, content writing 

Senior Compliance Officer
Job Description

A great opportunity for a Senior Compliance Officer to work for an innovative and fast paced iGaming company with a great reputation. This role will be based in our London office.

 

The Opportunity

 

You will be supporting on day to day compliance issues including AML, Social Responsibility and due diligence projects. You will also create bigger scale compliance project (To enter new regulated market and make sure

actual regulated markets are good). You will also assess risk to enter other markets: In term of compliance, Technically and Financially.

 

This role really is a rare opportunity for someone to build upon and broaden their current knowledge within compliance and evolve to new regulated markets.

 

Working for a highly regarded company who value their staff, offer a comprehensive benefits package and a vibrant a dynamic environment to work within.

 

Already active markets:

 

UK, Italy, Spain, Portugal, France, Ireland, Romania, Austria, and many more! 

 

The Role

 

As a key member of the regulatory compliance team you will work alongside the Operation Managers, CTO and CEO ensuring the organisation are up to date within this ever changing industry.

 

You will build close relationships with key internal stakeholders as well as with external parties. Maintaining up to date knowledge of regulations and potential changes is a must as is educating the wider business of any changes.

 

Key tasks include maintaining policies and procedures and internal guidance documents relating to AML and CTF, Licensing, Social Responsibility, Risk Register and Marketing/Advertising.

 

Your Qualifications and Experience

• At least 4 years previous experience of working within a regulatory compliance role.

• Knowledge of Casino and Sports Betting compliance related actions mandatory.

• Experience of working within the Gambling sector is desirable but not essential.

• Ability to communicate effectively with senior stakeholders.

• You will demonstrate excellent business acumen as well as the desire and drive to want to learn and grow.

 

THE COMPANY

 

Established in 2006, we are based in the Waterloo/Southwark area with circa 180 employees working for us in London, and an additional 380 employees working globally as part of the group. Focusing on mobile and online Poker, Casino and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service.

Key Skills

compliance, legal, online gaming/gambling 

When you choose GIMO as a career, you will join a group of talented and motivated professionals.

We offer all our employees opportunities to learn and develop their skills within a vibrant and friendly working environment. To join us our team please send your CV to

[email protected]